Job: Care Management Assistant - Care Management Pierce County Region Full-time

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Posted: 12/11/2017

Job Status: Full Time

Job Reference #: 2017-R0126621

Job Description

Care Management Assistant - Care Management Pierce County Region Full-time


Job-Clinical Support
Daily Schedule-Monday - Friday
Scheduled Hours per 2-week Pay Period-80
Weekends Required -Occasional

CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits.  We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.

Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach - physical, emotional, and spiritual - is essential to healing the whole person. Come join our team!

Job Summary:

This job is responsible for providing general office assistance and support to facilitate the administrative aspects of care coordination, discharge planning and utilization review in accordance with established standards and procedures.  Work is directly focused on supporting the clinical care management team at the assigned hospital to maximize effective discharge planning that provides for patient safety and "best practice" quality and continuity of care.  An incumbent implements administrative aspects of patient discharge plans prepared and delegated by social worker or nurse case management team members, including coordinating activities/details with home care agencies, post-acute care facilities, durable medical equipment companies, transportation agencies and others as indicated.  Work involves active communication with patient/family and all members of the healthcare team on tasks assigned, as well as communicating and documenting follow-up activity in the medical record.

Essential Duties:

Provides administrative support in the coordination of general discharge planning and utilization management (UM) activities as directed by the Care Management team; handles incoming and outgoing communications, answers questions and provides information in accordance with established procedures.

Provides administrative support in making arrangements for patient post-acute care services. 

Prepares and/or maintains timely and accurate documentation of all activities in accordance with established standards and procedures; enters data in appropriate care management platforms (e.g. EPIC, Optum, MCCM, MCG, etc.) in a timely and accurate manner. 

Serves as site-based central point of contact for care management IT systems (e.g. MCG, Curaspan, etc.); contacts IT and/or vendor to report systems problems and to initiate troubleshooting and resolution of issues.

Additional Responsibilities:

Adheres to and exhibits our Core Values of Reverence, Integrity, Compassion and Excellence. 

Education/Work Experience Requirements

Two years of related healthcare work experience that demonstrates the attainment of the requisite job knowledge skills/abilities required. 



We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  

Requisition Title

CHI-Franciscan System Services

Application Instructions

To apply, click the link below.

Apply now with CHI Franciscan