Job: RN Manager-Care Management- St. Francis Hospital

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Job Description

RN Manager-Care Management- St. Francis Hospital


Daily Schedule-8:00 am - 5:00 pm
Scheduled Hours per 2-week Pay Period-80
Weekends Required -Occasional

CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits.  We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.  Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach - physical, emotional, and spiritual - is essential to healing the whole person. Come join our team!


Job Summary:

This job is responsible for planning, managing and evaluating the care management activities provided at hospital work sites for the Franciscan Health System (FHS) in accordance with professional standards and to optimize quality of care and to ensure effective utilization of resources and achievement of desired clinical and financial outcomes.  An incumbent is also responsible for ensuring that all work activities are compliant with FHS policies and standards, and applicable regulatory/accreditation requirements.  Work includes: 1) managing professional RN staff that are responsible for coordinating the care and service of selected patients, and for the promotion of collaborative practice and continuity of care; 2) triaging care management emergencies and assigning work coverage; 3) analyzing and coordinating care provided by staff, ensuring that adequate staff are available to meet patient needs; and 4) monitoring documentation, quality, timelines and appropriateness of care.

Work requires knowledge of the concepts, professional standards and methodologies applicable to the care management discipline, and of applicable regulatory requirements sufficient to ensure quality and compliant patient care and exercise judgment/critical thinking in resolving complex issues, and in applying clinical guidelines and standards to determine the appropriate level of care, intensity of service, length of stay and place of service.  Also requires expertise in supervising and evaluating the work of professional staff.  Major decisions are subject to the review and approval of higher-level management.

Or any equivalent combination of education and experience that provides the required knowledge, skills and abilities to perform the essential functions of the position.


Essential Duties:


*  Manages and evaluates the operations/services of the assigned functional area to ensure that all activities are conducted in a timely and cost-effective manner and in accordance with organizational values, professional standards, internal policies/standards/procedures and/or applicable regulatory requirements; facilitates the application of consistent practices relating to the function across the organization; modifies work-flow processes and/or internal auditing functions as necessary to improve  performance/productivity; ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHS guidelines; produces reports on key performance indices and other significant benchmarking metrics to FHS Leadership as required; collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity.

Procedures Development/Implementation:

*  Serves on teams engaged in the development and updating of policies, procedures, workflows, tools and action plans; recommends, implements and evaluates new/revised standards, policies, procedures, guidelines, training materials and/or general communications in support of assigned functional area to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; ensures that all functional activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately. 

Budget Administration:

*  Participates in the preparation and administration of the annual operating budget; exercises effective cost control by monitoring and adjusting expenses as needed to stay within budget; approves expenditures within defined scope of responsibility; identifies negative variances and develops action plans to document, address and effectively resolve in a timely manner; keeps Director apprised of all issues with potential for budgetary impact. 

Staff Management and Development:

*  Plans, manages and evaluates the work assigned staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority. 

Short- and Long-Term Planning:

*  Participates, as a key member of the management team for the assigned function, in short- and long-term planning activities, including the development/implementation of plans/projects to address current and future needs to support achievement of business objectives.  

Regulatory Compliance:

*  Interprets and ensures compliance with applicable internal/external legal and regulatory agreements, standards and requirements; keeps abreast of changing regulatory requirements/regulations, professional standards and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current operations; monitors impact on existing activities and identifies/implements effective response/solution while maintaining acceptable service levels and work quality.

Performance/Quality Improvement:

*  Monitors and assesses current operations/services to identify opportunities and provide recommendations to Director for performance/process improvements initiatives; implements approved changes and ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.

Other Essential Duties:

*  Serves as a resource for FHS staff and leadership in the areas of utilization management, discharge planning and clinical effectiveness strategies.

Performs related duties as required.


Education/Work Experience Requirements:

  • Bachelor’s degree in Nursing, Healthcare Administration or related field, graduation from an accredited school of nursing, and five years of progressively responsible related work experience that would demonstrate attainment of the requisite job knowledge/abilities, including two years in a supervisory/management capacity. 




  • Active Washington State license as a Registered Nurse (or attainment within six months of hire) is required.


We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  

Requisition Title

CHI-Franciscan System Services